FAQ: CORPSE FACTORY: Thriller Visual Novel (Nintendo Switch & PC)
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Will my name appear in the game's credits?

Yep! Every reward tier includes this benefit. We’ll send a survey out after the project’s conclusion to find out what name you’d like included in the credits.

Last updated: June 01, 2021 15:05

How do I select the platform (Nintendo Switch or PC) when selecting a digital copy?

After the campaign ends, we’ll send out a survey to ask what version of the game you would like.

Last updated: June 01, 2021 15:05

Are digital add-ons provided as Steam keys or direct downloads?

Both! If you purchase a digital add-on (like an art book or soundtrack) you’ll get a Steam key AND a direct download link.

Last updated: June 01, 2021 15:05

Will you be producing a Nintendo Switch physical version?

This is something we get asked a lot. It’s something we’d love to do but is a massive undertaking. At this time, we’re only offering the Nintendo Switch version as a digital download.

Last updated: June 01, 2021 15:05

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Current Estimated Shipping Date: January 2022

Last Updated At: 07/04/21
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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